Frequently Asked Questions
Everything you need to know about our quality pre-owned work gear.
How do you rate the condition of the workwear?
Every item undergoes a rigorous 10-point inspection. We categorize gear into three tiers: 'Like New' (minimal wear), 'Field Tested' (visible character but structurally sound), and 'Rough & Ready' (heavy fading or repairs, perfect for messy jobs).
Are all items cleaned before shipping?
Yes, all garments are professionally laundered and sanitized using industrial-grade, eco-friendly detergents to ensure they arrive fresh and ready for the job site.
What is your return policy for used gear?
We offer a 30-day 'Work-Ready Guarantee.' If the fit isn't right or the condition doesn't match the description, you can return it for a full refund or store credit.
How long does shipping take?
Orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout if you need your gear by Monday.
Do you offer bulk discounts for crews?
Absolutely. If you are outfitting a team of five or more, contact our sales department for tiered pricing on our current inventory of coveralls, jackets, and high-visibility gear.
Are the brands authentic?
We only stock genuine heavy-duty brands like Carhartt, Dickies, and Red Kap. We do not sell knock-offs or low-quality fashion replicas.